Privacy Policy
Last Updated: July 23, 2025
This Privacy Policy describes how we collects, uses, and discloses your information when you use our SaaS platform and services.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
Last Updated: July 23, 2025
1. Information We Collect
We collect several types of information from and about users of our Service, including:
a. Information You Provide to Us:
Account Information: When you register for an account, we collect information such as your name, email address, organization name, billing address, and payment information (e.g., credit card details, processed securely by our third-party payment processor)..
Profile Information: You may choose to provide additional information for your user profile, such as a profile picture, job title, or other contact details.
Content and Data You Upload: We collect the content, data, files, and information that you input, upload, or otherwise provide while using the Service (e.g., [mention specific data types relevant to your SaaS, e.g., project data, customer information, documents, code]). This includes any data generated through your use of the Service.
Communications: When you communicate with us (e.g., via email, support tickets, or in-app messaging), we collect the content of those communications.
Survey and Feedback Information: If you participate in our surveys or provide feedback, we collect the information you provide.
b. Information We Collect Automatically:
Usage Information: We collect information about your interactions with the Service, such as the features you use, the pages you visit, the time, frequency, and duration of your activities, and how you navigate the Service.
Device Information: We collect information about the device you use to access the Service, including the device type, operating system, unique device identifiers, browser type, and mobile network information.
Log Data: Our servers automatically record information that your browser sends whenever you visit our website or use our Service ("Log Data"). This Log Data may include your Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Location Information: We may infer your general location based on your IP address. We do not collect precise geolocation information without your explicit consent.
Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your Browse activities, preferences, and to provide and improve our Service. For more information, please see our "Cookies and Tracking Technologies" section below.
c. Information from Third Parties:
Integrations: If you integrate our Service with third-party applications or services, we may receive information from those third parties, subject to their privacy policies and your settings within those services.
Analytics Providers: We may receive information from third-party analytics providers that helps us understand how users engage with our Service.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide and Maintain the Service: To operate, deliver, and maintain the functionality of our SaaS platform, including processing your transactions, managing your account, and providing customer support.
Improve and Personalize the Service: To understand how you and other users interact with our Service, to develop new features, and to personalize your experience.
Communicate with You: To send you service-related announcements, updates, security alerts, and administrative messages. We may also send you marketing and promotional communications, which you can opt out of.
Process Payments: To process payments for your subscription and other services securely through our third-party payment processors.
Security and Fraud Prevention: To protect the security and integrity of our Service, prevent fraud, and enforce our terms of service.
Analytics and Research: To perform analytics, research, and track trends to improve our Service and develop new products and services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
With Your Consent: We may share your information when we have your explicit consent to do so.
Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., payment processing, hosting, analytics, customer support). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Service, or (d) protect the personal safety of users of the Service or the public.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including for industry analysis, demographic profiling, and marketing.
Third-Party Integrations: If you choose to integrate our Service with third-party applications or services, you are providing them access to your data. Your interactions with these third parties are governed by their respective privacy policies.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
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